Subscriptions Policy

Description of Service

Sharpen.design, which is operated by Vault Labs LLC, (“Sharpen”, “Sharpen.design”, “Vault Labs”, “we”, “us” or “our”) provides an educational utility and platform via its website (the “Generator”, the “Site”) to both unregistered and registered users (“users” or “you”) to engage in a variety of activities. Access to premium features and content (individually and collectively, the “Premium Services”) require a premium subscription ("Premium Subscription" or "Premium Subscriptions") and compliance with the policies ("Subscriptions Policy") outlined on this page.

Subscription Features

Premium Subscriptions enables access to enhanced functionality across Sharpen for an active user account. Features of the Premium Subcription include access to the Learning Library ("Learning Library"), removing all limitations on the number of prompts that can be saved ("Unlimited Prompt Saving"), and access to a session countdown timer. In the future, we might add or remove features, or change aspects of a Premium Subscription.

Lesson Tokens

Premium Subscriptions are granted 6 tokens ("Lesson Tokens") at the beginning of a new Premium Subscription, and each month thereafter of an active Premium Subscription, to unlock access to educational materials from the Learning Library. Lesson Tokens are nonrefundable, nontransferable, and have no cash value.

Learning Materials

Some Premium Subscriptions enable access to the Learning Library, a section of the Site containing premium educational materials and resources. Access to these materials is limited by the amount of Lesson Tokens a Premium Subscription has at a given time. Lesson Tokens are issued with new account subscriptions, and on a monthly basis thereafter for for active Premium Subscriptions. We make no guarantee to the accuracy, access, or utility of the materials in the Learning Library.

Unlocked Lessons

If you cancel your subscription after having unlocked materials from the Learning Library, your materials will remain accessible for download from that user account. Additionally, any materials you have downloaded from the Learning Library can continue to be used after your cancellation.

Cancellations

If you have a Premium Subscription, you are entitled to cancel your Premium Subscription at any time. If you cancel your Premium Subscription, certain features unlocked by that Premium Subscription will revert immediately to the functionality available without a Premium Subscription, including permanently deleting any saved prompts that are older than the 100th saved prompt in a user account, and immeidately forfeiting any unused Lesson Tokens at the time of cancellation.

Refunds

New Premium Subscriptions can request a refund within 14 days of the first transaction. Refunds are pro-rated based on usage of Lesson Tokens. If a Premium Subscription has used all Lesson Tokens granted with the first transaction, a Refund may not be granted. If you’d like a refund on your subscription, please email team@sharpen.design for assistance.

Limitations

Your subscription is nontransferable. You are not permitted to allow other people to log into your account to access materials in the Learning Library, or to use access premium content donwloaded through your Premium Subscription. We reserve the right to issue warnings and close accounts that are found to be in violation of any part of this policy, or any other policy on Sharpen.

Official contact

Please contact us at legal@vaultlabs.co to report any violations of these Terms of Use or to pose any questions regarding this Terms of Use or the Site.